FAQ's
- Spain and Portugal: 24/48h
- Rest of Europe. 48/72h
Once the order has been shipped, you will receive a tracking code with which you will be able to locate the package. Also, at dkside, we have a section on our website where you can locate your order whenever you want.
Not yet, we only ship to the European continent.
*Soon, dkside vibes will be available worldwide ;)
You don't have to worry about it. If you are not at home at the time of delivery, the delivery person will contact you to arrange a new delivery, or notify you by email of the location of your package.
- Domestic shipping (Spain and Portugal): 3,90€ - free for orders +50€.
- European Union shipping: 5,90€ - free for orders +65€.
Yes, we offer a 20-day money back guarantee.
Check our return policy here and find out about it.
Most of our pieces are made and handled in Barcelona, Spain. And they are shipped directly from here.
When shopping online it can be difficult to know what your ideal size is, so to make sure you can order your piece with the perfect fit, we have added a sizing guide to all items on the website. Click here and go directly to our sizing guide.
*If you still have any questions, please contact us via email at dkside.info@gmail.com and we'll be happy to help ;)
What is our jewellery made of?
All our dkside parts are made of:
- 324L high quality stainless steel
- 925 Silver
*In the product description section, you can see its components.
Advantages of stainless steel:
- Doesn't discolour or darken.
- No allergic reactions, no greenish discolouration of the skin.
- Guaranteed durability. Greater resistance than other materials.
- Excellent value for money.
How to store our jewellery?
Para evitar que nuestras joyas se dañen o se rayen con el tiempo, recomendamos guardarlas en una caja o en una bolsa de algodón para asegurar su longevidad.
*Le recomendamos que se quite las joyas antes de hacer cualquier deporte o dormir para evitar cualquier posible daño.
Can you shower or swim with our products?
Nuestros productos de acero inoxidable y plata, pueden usarse bajo el agua, pero no recomendamos bañarlos, o bañarlos frecuentemente, ya que pueden dañarse con el tiempo al entrar en contacto con el jabón o el propio agua.
*No recomendamos bañarse en el mar con nuestros productos ya que la sal deteriora cualquier tipo de joya.
* El baño de las joyas no garantiza que duren para siempre, dependiendo de la cantidad de productos químicos a los que hayan estado expuestas, el ph de la piel y el sudor que desprenden cada una de ellas.
Dkside is part of the change. Our packaging is designed and manufactured with recycled and sustainable products.
A large proportion of our domestic shipments are eco-friendly, generating a very low amount of emissions.
At dkside we accept payment by Credit Card and PayPal.
We offer a 10% discount to everyone who signs up to the email list and places an order for the first time. We do not have any other discounts except for people who are on our Instagram BFF list.
Send us a DM on Instagram @dkside_ with your order number and we will automatically add you. (Point aside) If you have previously purchased, follow the same steps.
Benefits of joining best friends:
- Exclusive offers and privileges.
- Get early access to all the latest news.
- Get early access to all collections so you don't run out of stock.