Terms of Service
GENERAL CONTRACTING CONDITIONS - PRODUCTS
Information prior to the hiring process
This website https://dkside.com/ is the property of DKSIDE CLOTHING BRAND SL with CIF B19946706 and registered office at Carrer de la Riera, 153, 08302.
These General Terms and Conditions regulate the distance selling relationship between DKSIDE CLOTHING BRAND SL and the user or client, in accordance with the legal provisions in force, in particular, Law 7/1998, of April 13, on General Terms and Conditions of Contract, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, the General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.
DKSIDE CLOTHING BRAND SL reserves the right to make any changes it deems appropriate to these General Conditions without prior notice. These changes may be made through its websites by any means admissible by law and will be binding for as long as they are published on the website and until they are validly modified by subsequent changes. However, DKSIDE CLOTHING BRAND SL reserves the right to apply, in certain cases, Specific Contract Conditions in preference to these General Conditions when it deems it appropriate, announcing this in a timely and appropriate manner.
The purpose of the website is the marketing of clothing and accessories.
The duration of the contract will be linked to the delivery of the product, without prejudice to the right of withdrawal.
As a user or client, you expressly declare that you are aware of, understand and accept the terms of use and these general terms and conditions of contract. You also declare that you are of legal age and have the legal capacity and authority necessary to access the websites of DKSIDE CLOTHING BRAND SL and to contract through them.
The European Commission provides an online dispute resolution platform, which is available at the following link:
https://ec.europa.eu/consumers/odr/
If you wish to purchase our products, you can go to the corresponding section of our online store.
You can register as a user of the website in order to make an online purchase in the corresponding section of the website. In accordance with current regulations applicable to data protection, DKSIDE CLOTHING BRAND SL informs you that the personal data collected during the registration process and subsequent purchase will be incorporated into the processing system owned by DKSIDE CLOTHING BRAND SL, for the purpose of processing your actions and managing subsequent actions arising from them.
Your data will be kept for the period strictly necessary to fulfil the above purpose, unless other retention periods are legally required.
We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and your consent.
In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as revoke your consent for such processing, by sending your request to the postal address indicated above or to the email address info@dkside.com. You may also contact the competent Control Authority to file any complaint you consider appropriate.
During the purchasing process, you will be required to identify yourself with your username and password. These details will not be made public. You are responsible for treating the identity and password acquired during customer registration in a confidential and responsible manner and may not disclose them to other users. You may modify the data registered on the website at any time in your customer area. In this same section, you will have access to a history of your orders. This is a consultation section only. However, certain procedures are permitted, such as deleting records that you no longer consider necessary to view.
Upon completion of the purchase process, you will receive confirmation of your purchase by email. You must provide a valid email address during the purchase process. If you do not receive confirmation within 24 hours of completing your order, please contact DKSIDE CLOTHING BRAND SL by email at info@dkside.com.
All content on the website is in English and Spanish.
When you receive the product at the delivery address you indicated, an invoice or copy of the order will also be included.
Offer and validity
In the case of a product on sale, the price and validity of the offer will always be indicated along with its basic characteristics.
In compliance with current regulations, DKSIDE CLOTHING BRAND SL provides information on all items for sale, including their characteristics and prices. However, DKSIDE CLOTHING BRAND SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of the same. Thus, the products offered at any time by the website will be governed by the General Conditions of Contract in force in each case. Likewise, the company will have the right to stop offering access to the aforementioned products, at any time and without prior notice.
Basic characteristics of the products
The products offered in our online store include a photograph and the basic characteristics of the products, which is the information provided by the manufacturer. The color of the product, as shown in the photograph, is not binding. The color of the product is identified by its characteristics.
Warranties
All products offered on the website are covered by the supplier's sales guarantee. DKSIDE CLOTHING BRAND SL offers an after-sales service that customers can use during the guarantee period by contacting the DKSIDE CLOTHING BRAND SL establishment, the after-sales service, by email sent to info@dkside.com, or at the points established by the supplier.
Prices
All products show the sales price in Euros and include Value Added Tax (VAT).
If any other tax is applicable, this will also be indicated (IGIC [Canarian General Indirect Tax] or IPSI [Tax on Production, Services and Importation for Ceuta and Melilla]).
Shipping and transport costs
Please refer to the SHIPPING POLICY or through this link: https://dkside.com/pages/shipping-policy
Payment methods
You can pay for your order in any of the following ways. You will need to indicate which one you choose during the checkout process:
- VISA or MASTERCARD credit card
All operations involving the transmission of personal or banking data are carried out using a secure environment on a server based on the standard SSL (Secure Sockets Layer) security technology. All information you send us is encrypted for transit through the Web.
In addition, your credit card details are entered directly on the bank's website, in the bank's POS (Point of Sale Terminal) and are not entered or recorded on any DKSIDE CLOTHING BRAND SL server.
In addition, your credit card details are entered directly on the bank's website, in the Virtual POS (Redsys), and are not entered or recorded on any DKSIDE CLOTHING BRAND SL server. When you pay, you will be connected directly to the Redsys electronic payment platform https://sis.redsys.es/sis/realizarPago.
You will find more information at the following link: http://www.redsys.com/
In addition, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe), and are not entered or recorded on any DKSIDE CLOTHING BRAND SL server. At the time of payment, you will be connected directly to the Stripe electronic payment platform.
More information can be found at the following link: www.stripe.com
When you pay with VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, which is an additional guarantee for the security of the transaction.
This payment method is only valid on the website.
When the amount of a purchase has been fraudulently or improperly charged using a payment card number, the cardholder may demand immediate cancellation of the charge. In such case, the corresponding debit and credit entries will be made as soon as possible in the accounts of the supplier and the cardholder.
However, if the purchase had actually been made by the cardholder and the request for a refund was not a consequence of having exercised the right of withdrawal and, therefore, the holder had improperly demanded the cancellation of the charge, the latter will be liable to DKSIDE CLOTHING BRAND SL for compensation for any damages caused as a result of the cancellation.
Exchange fees and bank commissions will be borne by the customer. - Direct debit
If you are already a customer and this is not your first purchase, you can select this payment option and DKSIDE CLOTHING BRAND SL will charge the amount to the account number you have provided for this purpose.
- PayPal
PayPal is a secure and easy-to-use service for making payments over the Internet. The PayPal network uses the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information at PayPal. .http://www.paypal.com./
The availability of the products offered by DKSIDE CLOTHING BRAND SL may vary depending on customer demand. Although DKSIDE CLOTHING BRAND SL updates the stock periodically, the product requested by the customer may be out of stock at that time. In the event that it is not possible to supply the product due to lack of availability, DKSIDE CLOTHING BRAND SL will notify the customer by email as soon as it becomes aware of this situation. In no case will the deadline for sending this notice exceed a maximum of 30 days. DKSIDE CLOTHING BRAND SL may offer two options: supply the customer with a product with similar characteristics or higher quality at the same price or, save for justified reasons that can be accredited by DKSIDE CLOTHING BRAND SL, refund the amounts paid for the order cancelled within the same period.
Returns
Please refer to the RETURN POLICY or through this link: https://dkside.com/pages/return-policy
Jurisdiction
Likewise, DKSIDE CLOTHING BRAND SL reserves the right to file any civil or criminal actions it deems appropriate for the improper use of its website and content, or for failure to comply with these conditions.
The relationship between user and supplier shall be governed by the regulations in force and applicable in Spain. In the event of a dispute between the parties, they may submit their disputes to arbitration or resort to ordinary jurisdiction, in accordance with the applicable rules on jurisdiction. DKSIDE CLOTHING BRAND SL has its registered office in BARCELONA, Spain.
Applicable law and jurisdiction
This Legal Notice is governed by Spanish law. Therefore, any dispute regarding the interpretation of the terms and conditions contained herein and any other matter related to the products and services provided on the Website shall be resolved in accordance with applicable Spanish law.
Online dispute resolution pursuant to Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides you with an online dispute resolution platform, available at the following link: https://ec.europa.eu/consumers/odr/
In the event of any dispute arising from the use of the services provided on this Website, the parties, expressly waiving any other jurisdiction that may apply to them, submit to the jurisdiction of the courts and tribunals of the user's domicile, provided that it is located in Spanish territory.
SMS Marketing
By accepting SMS marketing from DKSIDE CLOTHING BRAND SL at checkout and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional text messages, including our review requests, even if your mobile number is registered on any "do not call" list. Message frequency varies. Consent is not a condition of purchase.
If at any time you decide to stop receiving marketing text messages and notifications, simply follow the unsubscribe link provided in any of our SMS messages. Other alternative methods of opting out, such as using alternative apps, will not be considered a reasonable way to opt out. We do not charge for the service, but you are responsible for all text messaging-related charges and fees that may be applied by your mobile carrier, including message and data rates.
If you have any questions, you can contact us at info@dkside.com for more information.
We value your privacy and the information you consent to share in connection with our SMS marketing service. We use this information to send you text notifications (about your order, including abandoned cart reminders), text marketing offers, and transactional messages, including requests for review from us. Consent and opt-in data will not be shared with any third parties, except with our messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you add to your shopping cart, even after you have abandoned the checkout process. This information is used to determine when to send cart reminder SMS messages.